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35 results found

1. Arrow key for Gateway Reconciliation dates

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Additional votes are needed to move this request forward.

   Brittany B supported this idea  ·  Mar 26, 2025

2. shut off notice in notes

   12 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Mar 26, 2025

3. Enhanced Portal Display/Reporting for Customer Service

   8 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

4. Account Number Defaulted on the Control panel.

   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Mar 26, 2025

5. View Communication Results for E-bills

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   35 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

   Brittany B supported this idea  ·  Mar 26, 2025

6. Mobile Service Order Notifications

   12 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  Calandra Short responded

   Need more votes!

   Brittany B supported this idea  ·  Feb 15, 2024

7. Automatic Website Maintenance Mode

   8 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request for this to be considered.

   Brittany B supported this idea  ·  Feb 15, 2024

8. Multiple E-Bill Templates

   13 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are waiting for votes on this request.

   Brittany B supported this idea  ·  Feb 15, 2024

9. Customers on ACH and on Payment Arrangement

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   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Feb 15, 2024

10. 2023 User Summit-Payment arrangements-show amount owed

    11 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

11. auto pay

    9 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Planned  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your valuable feedback regarding the autopay experience. We have thoroughly reviewed your suggestions and appreciate the detailed input you provided.

    We are excited to announce that we are planning an entirely new autopay navigation experience with CWP 3.0, which is scheduled for release in late 2025. This new version will address the points you raised.

    Your suggestions have been instrumental in shaping the new user experience, and we are confident that these changes will significantly improve usability and satisfaction.

    Thank you once again for your feedback. We look forward to delivering these enhancements with CWP 3.0.

    Brittany B supported this idea  ·  Feb 15, 2024

12. Simplify the process for customers to establish or edit their communication preferences via the portal.

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Please vote if this is something you would like to see changed on a future update.

    Brittany B supported this idea  ·  Feb 15, 2024

13. Utility Facing Application In CWP

    8 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

14. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    14 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

15. Ability to edit standard "payment received" email receipt through portal

    3 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B shared this idea  ·  Feb 15, 2024