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16 results found

1. Posting Report (from reporting menu) -- allow multiple and range of sessions

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are waiting for more votes.

   Brittany B supported this idea  ·  Feb 16, 2024

2. Mobile Service Order Notifications

   11 votes

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   Under Review  ·  Calandra Short responded

   Need more votes!

   Brittany B supported this idea  ·  Feb 15, 2024

3. Automatic Website Maintenance Mode

   7 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request for this to be considered.

   Brittany B supported this idea  ·  Feb 15, 2024

4. Shutoff Process notice description

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Feb 15, 2024

5. Reporting Shut Offs by assignment date?

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are looking for votes on this request.

   Brittany B supported this idea  ·  Feb 15, 2024

6. 2023 User Summit-Duplicate Robo Calls

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   3 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are looking for more votes on this request.

   Brittany B supported this idea  ·  Feb 15, 2024

7. Multiple E-Bill Templates

   12 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are waiting for votes on this request.

   Brittany B supported this idea  ·  Feb 15, 2024

8. Secondary/Spouse Name to Reflect on Mailing Labels

   15 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Feb 15, 2024

9. Customers on ACH and on Payment Arrangement

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   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Feb 15, 2024

10. 2023 User Summit-Payment arrangements-show amount owed

    11 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

11. Declined Autopay & Expiring Credit Card - Auto Email & Auto Note

    54 votes

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    4 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.

    Brittany B supported this idea  ·  Feb 15, 2024

12. auto pay

    9 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

13. Simplify the process for customers to establish or edit their communication preferences via the portal.

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Please vote if this is something you would like to see changed on a future update.

    Brittany B supported this idea  ·  Feb 15, 2024

14. Utility Facing Application In CWP

    6 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

15. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    10 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Feb 15, 2024

16. Ability to edit standard "payment received" email receipt through portal

    2 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B shared this idea  ·  Feb 15, 2024