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28 results found

1. IVR Voice

   33 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

2. Add a "forever" option for pop-up expiration dates

   3 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B shared this idea  ·  Mar 26, 2025

3. payment agreement view

   4 votes

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   1 comment  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

4. CWP - Customer changes are not reflected in UMS Audit Tab

   11 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

5. We would like to have a form pop up each time the online account is accessed to have the customer update/verify their contact information.

   9 votes

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   2 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

6. Customer Contact Wizard Impovements

   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Mar 26, 2025

7. Color Coding

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   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Mar 26, 2025

8. saved web portal payment used to pay from UMS

   5 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Mar 26, 2025

9. payment arrangement draft

   4 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Mar 26, 2025

10. spell check

    8 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

11. Allow embedded clickable (linkable) images on Email Message Templates

    5 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

12. Show Audit for changes on service orders

    12 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

13. CWP from UMS account

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    13 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

14. Arrow key for Gateway Reconciliation dates

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    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Additional votes are needed to move this request forward.

    Brittany B supported this idea  ·  Mar 26, 2025

15. shut off notice in notes

    12 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

16. Enhanced Portal Display/Reporting for Customer Service

    8 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Mar 26, 2025

17. Account Number Defaulted on the Control panel.

    5 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

18. View Communication Results for E-bills

    • 

    35 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Brittany B supported this idea  ·  Mar 26, 2025

19. Mobile Service Order Notifications

    12 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  Calandra Short responded

    Need more votes!

    Brittany B supported this idea  ·  Feb 15, 2024

20. Automatic Website Maintenance Mode

    8 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request for this to be considered.

    Brittany B supported this idea  ·  Feb 15, 2024