Brittany B

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33 results found

1. Make IVR payments labeled as made through IVR system, not as Online Credit Card payments

   6 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Nov 25, 2025

2. Email notification on ALL payments made for accounts in shut off status.

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   7 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   Brittany B supported this idea  ·  Nov 25, 2025

3. Payment Reminder Emails

   20 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Brittany B supported this idea  ·  Nov 25, 2025

4. IVR to Confirm Address

   22 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Nov 25, 2025

5. Approaching Bill Due Date Notification

   24 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Nov 25, 2025

6. Customer Contact Wizard - Calls - Leave Voicemails

   1 vote

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Brittany B shared this idea  ·  Nov 25, 2025

7. IVR Voice

   37 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

8. Add a "forever" option for pop-up expiration dates

   4 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B shared this idea  ·  Mar 26, 2025

9. payment agreement view

   6 votes

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   2 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Brittany B supported this idea  ·  Mar 26, 2025

10. CWP - Customer changes are not reflected in UMS Audit Tab

    12 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Mar 26, 2025

11. We would like to have a form pop up each time the online account is accessed to have the customer update/verify their contact information.

    10 votes

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    2 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Brittany B supported this idea  ·  Mar 26, 2025

12. Customer Contact Wizard Impovements

    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

13. Color Coding

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    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

14. saved web portal payment used to pay from UMS

    6 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

15. payment arrangement draft

    6 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

16. spell check

    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

17. Allow embedded clickable (linkable) images on Email Message Templates

    6 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

18. Show Audit for changes on service orders

    14 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

19. CWP from UMS account

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    14 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Brittany B supported this idea  ·  Mar 26, 2025

20. Arrow key for Gateway Reconciliation dates

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    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
    How important is this to you?

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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Additional votes are needed to move this request forward.

    Brittany B supported this idea  ·  Mar 26, 2025