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30 results found

1. Open Balance and Aged Receivable

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are seeking additional votes to move this request forward.

   If you support it, please consider casting your vote.

   Terri supported this idea  ·  Nov 5, 2025

2. Include Route on Payment Receipt

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are seeking additional votes to move this request forward.

   If you support it, please consider casting your vote.

   Terri supported this idea  ·  Nov 5, 2025

3. hide the zeros at the front of customer account number in the customer email they receive

   27 votes

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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are currently reviewing this request.

   Terri supported this idea  ·  Sep 9, 2025

4. Add Payment Reversals to Customer Payment History Report.

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   16 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Terri supported this idea  ·  Sep 9, 2025

5. Add date created/ tran date to financial reporting to reconcile numbers across reports

   13 votes

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   Terri supported this idea  ·  Sep 9, 2025

6. Notifications when payments are made on lien accounts

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   Terri supported this idea  ·  Jul 8, 2025

7. Automatic Notification for Landlord Reversion

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   Terri supported this idea  ·  Jul 8, 2025

8. Add "Device Note" to service order task page

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   Terri supported this idea  ·  Jul 8, 2025

9. Email notification on ALL payments made for accounts in shut off status.

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   3 votes

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   Terri supported this idea  ·  Jul 8, 2025

10. Rework Disallowed Payment Methods

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    6 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Started  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We’ve initiated work on this request and anticipate delivering it shortly. Thank you for your patience and continued support.

    Terri supported this idea  ·  May 2, 2025

11. "Limit to" and "Sort by" enhancement

    4 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Terri supported this idea  ·  May 2, 2025

12. Ability to select default payment when batch has multiple payment types

    7 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for submitting your enhancement request.

    We appreciate your initiative and the value your idea brings. For this enhancement to be considered, we require additional support from the broader user community.

    
    

    Terri supported this idea  ·  May 2, 2025

13. Need ability to enter both customer name or account number by default to access customer account

    22 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Terri supported this idea  ·  Apr 8, 2025

14. IVR to Confirm Address

    16 votes

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    Terri supported this idea  ·  Apr 8, 2025

15. Customer Tab Active Box

    8 votes

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    4 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Terri supported this idea  ·  Jan 21, 2025

16. IVR Voice

    34 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Terri supported this idea  ·  Oct 2, 2024

17. 6.10 update - usage history button

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    8 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Terri shared this idea  ·  Aug 23, 2024

18. Add Phone Field & Email Field to Setup Autopay

    24 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Terri supported this idea  ·  Aug 14, 2024

19. Allow line breaks in message communications

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    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We are reviewing this request.

    Terri supported this idea  ·  Aug 14, 2024

20. contact information "as of" field

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    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Terri supported this idea  ·  Aug 14, 2024