Angie Charchenko

My feedback

21 results found

1. View Communication Results for E-bills

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   36 votes

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   3 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are reviewing this request.

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   Angie Charchenko commented  ·  Feb 23, 2026  ·  Edit…  ·  Delete…

   This would be so helpful!

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   Angie Charchenko supported this idea  ·  Jun 12, 2024

2. Backflow Tester List

   5 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We are seeking additional votes to move this request forward.

   If you support it, please consider casting your vote.

   Angie Charchenko supported this idea  ·  Feb 10, 2026

3. show service address when selecting "Back" drop down

   3 votes

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   Angie Charchenko supported this idea  ·  Feb 10, 2026

4. Ability to select default payment when batch has multiple payment types

   8 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for submitting your enhancement request.

   We appreciate your initiative and the value your idea brings. For this enhancement to be considered, we require additional support from the broader user community.

   Angie Charchenko supported this idea  ·  Feb 10, 2026

5. Payment Reminder Emails

   19 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Angie Charchenko supported this idea  ·  Feb 10, 2026

6. Add "Device Note" to service order task page

   6 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   Angie Charchenko supported this idea  ·  Feb 10, 2026

7. Email notification on ALL payments made for accounts in shut off status.

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   6 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   This enhancement requires more votes to move it forward. Please add your support if this is something you would like to see in a future release.

   Angie Charchenko supported this idea  ·  Feb 10, 2026

8. Memorized Report Parameters

   5 votes

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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your enhancement request and for contributing your idea. We value this input and appreciate the effort taken to share potential improvements.

   In order to proceed with this enhancement, we will need additional validation and support from the UMS community. Broader engagement helps us better understand demand and prioritize future development efforts.

   We encourage Uservoice members to review and vote on this idea if this is something you would like to see in a future update.

   Angie Charchenko supported this idea  ·  Feb 10, 2026

9. Fix CWP for customers with multilple accounts.

   4 votes

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   Angie Charchenko supported this idea  ·  Feb 10, 2026

10. Provide option to add additional emails for a user

    4 votes

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    Angie Charchenko supported this idea  ·  Feb 10, 2026

11. Add Enrollment Date to DRAFT for Checking

    4 votes

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    Angie Charchenko supported this idea  ·  Feb 10, 2026

12. Be able to change the Mail From: section

    5 votes

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    Angie Charchenko supported this idea  ·  Feb 10, 2026

13. Add Payment Reversals to Customer Payment History Report.

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    17 votes

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    Angie Charchenko supported this idea  ·  Feb 10, 2026

14. hide the zeros at the front of customer account number in the customer email they receive

    33 votes

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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are currently reviewing this request.

    Angie Charchenko supported this idea  ·  Feb 10, 2026

15. Create Owner/Renter Report

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    10 votes

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    Angie Charchenko supported this idea  ·  Feb 10, 2026

16. Customer Contact Wizard Sequence Number

    12 votes

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    Angie Charchenko supported this idea  ·  Feb 10, 2026

17. Normalization of address entries

    10 votes

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    4 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Angie Charchenko supported this idea  ·  Feb 10, 2026

18. CUSTOMER CONTACT LIST

    4 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Angie Charchenko shared this idea  ·  Jun 12, 2024

19. Customer Contact Wizard for Location Contacts

    5 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Angie Charchenko shared this idea  ·  Jun 12, 2024

20. Allow embedded clickable (linkable) images on Email Message Templates

    5 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Angie Charchenko supported this idea  ·  Jun 12, 2024