Audri
My feedback
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7 votes
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13 votesAudri
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9 votesAudri
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5 votesAudri
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9 votesAudri
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8 votesAudri
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10 votes
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12 votes
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27 votesAudri
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32 votesAudri
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3 votes
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9 votes
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4 votes
This feature is planned and will be on a future release.
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22 votesAudri
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10 votes
Thank you for your valuable feedback regarding the autopay experience. We have thoroughly reviewed your suggestions and appreciate the detailed input you provided.
We are excited to announce that we are planning an entirely new autopay navigation experience with CWP 3.0, which is scheduled for release in late 2025. This new version will address the points you raised.
Your suggestions have been instrumental in shaping the new user experience, and we are confident that these changes will significantly improve usability and satisfaction.
Thank you once again for your feedback. We look forward to delivering these enhancements with CWP 3.0.
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9 votes
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When a customer has entered invalid information on the CWP, or when a customer has not filled in a specific field on the CWP, the website should tell the customer what they are doing wrong. Many websites will have pop ups explaining the criteria, or blank fields will be highlighted in red showing that they were not filled in. Our customers have a hard time trouble shooting, as do we when trying to help them, because the CWP is so vague when something is not correct.
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5 votesAudri
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14 votes
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4 votes
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Would like a reporting option to view all "inactive" accounts aka all accounts where "Active" checkbox is UNCHECKED. Other reporting options do not limit/filter/display this accurately. CUSI had to query this information from SQL for us.