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27 results found

1. Revise Consumption DTL Report

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   0 comments  ·  UMS  ·  Edit…  ·  Delete…  ·  Admin →
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   Audri shared this idea  ·  May 20, 2025

2. Need ability to enter both customer name or account number by default to access customer account

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri supported this idea  ·  May 20, 2025

3. Location drop down at a glance screen

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   10 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  May 20, 2025

4. Payment Reminder Emails

   13 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri supported this idea  ·  May 20, 2025

5. IVR to Confirm Address

   13 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  May 20, 2025

6. hide the zeros at the front of customer account number in the customer email they receive

   17 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  May 20, 2025

7. Transfer Individual Charges

   26 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  May 20, 2025

8. Customer Tab Active Box

   7 votes

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   2 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

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   Audri commented  ·  Nov 12, 2024  ·  Edit…  ·  Delete…

   Would like a reporting option to view all "inactive" accounts aka all accounts where "Active" checkbox is UNCHECKED. Other reporting options do not limit/filter/display this accurately. CUSI had to query this information from SQL for us.

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   Audri supported this idea  ·  Nov 12, 2024

9. CWP - Prevent Multiple ACH Linked Accounts via PLAID

   2 votes

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   0 comments  ·  CWP  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  Oct 4, 2024

10. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

11. CWP - Customer changes are not reflected in UMS Audit Tab

    10 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

12. expiring credit card

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

13. email update

    9 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

14. credit card failure note

    8 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

15. Show Audit for changes on service orders

    11 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri supported this idea  ·  Oct 4, 2024

16. CWP from UMS account

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    12 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri supported this idea  ·  Oct 4, 2024

17. IVR Voice

    29 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

18. View Communication Results for E-bills

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    32 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Apr 26, 2024

19. Toggle On/Off IVR Payments during delinquency process

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri supported this idea  ·  Mar 20, 2024

20. Ability to Split Imported Payments from Gateway

    9 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri shared this idea  ·  Feb 28, 2024