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28 results found

1. Make the Audit History Report available for all users

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  Sep 25, 2025

2. All capital letters for the parcel number

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   Audri supported this idea  ·  Sep 11, 2025

3. Pop up box when you dont save while adding services

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   Audri supported this idea  ·  Aug 15, 2025

4. Revise Consumption DTL Report

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   2 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri shared this idea  ·  May 20, 2025

5. Need ability to enter both customer name or account number by default to access customer account

   22 votes

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   1 comment  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri supported this idea  ·  May 20, 2025

6. Payment Reminder Emails

   16 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

   Audri supported this idea  ·  May 20, 2025

7. IVR to Confirm Address

   16 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Audri supported this idea  ·  May 20, 2025

8. hide the zeros at the front of customer account number in the customer email they receive

   27 votes

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   0 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   Thank you for your suggestion. We are currently reviewing this request.

   Audri supported this idea  ·  May 20, 2025

9. Customer Tab Active Box

   8 votes

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   4 comments  ·  UMS  ·  Delete…  ·  Admin →
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   Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

   We need more votes on this request.

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   Audri commented  ·  Nov 12, 2024  ·  Edit…  ·  Delete…

   Would like a reporting option to view all "inactive" accounts aka all accounts where "Active" checkbox is UNCHECKED. Other reporting options do not limit/filter/display this accurately. CUSI had to query this information from SQL for us.

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   Audri supported this idea  ·  Nov 12, 2024

10. CWP - Prevent Multiple ACH Linked Accounts via PLAID

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

11. 2023 User Summit- Allow a customer to ONLY change the exp. date on CC

    14 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

12. CWP - Customer changes are not reflected in UMS Audit Tab

    11 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

13. expiring credit card

    5 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

14. email update

    9 votes

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    0 comments  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

15. credit card failure note

    9 votes

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    1 comment  ·  CWP  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

16. Show Audit for changes on service orders

    12 votes

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    1 comment  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri supported this idea  ·  Oct 4, 2024

17. CWP from UMS account

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    13 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri supported this idea  ·  Oct 4, 2024

18. IVR Voice

    34 votes

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    3 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Audri supported this idea  ·  Oct 4, 2024

19. View Communication Results for E-bills

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    35 votes

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    2 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    Thank you for your suggestion. We are reviewing this request.

    Audri supported this idea  ·  Apr 26, 2024

20. Toggle On/Off IVR Payments during delinquency process

    3 votes

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    0 comments  ·  UMS  ·  Delete…  ·  Admin →
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    Need More Votes  ·  AdminTodd Smith (Delivery Manager, CUSI) responded

    We need more votes on this request.

    Audri supported this idea  ·  Mar 20, 2024